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title: FAQ - Frequently Asked Questions | Knowledge Base
description: Find quick answers to the most common questions about Perto Digital and our accessibility solutions.
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1. [Knowledge Base](https://conhecimento.pertodigital.com.br/en/central)
2. [FAQ - Frequently Asked Questions](https://conhecimento.pertodigital.com.br/en/central/faq-frequently-asked-questions)
# FAQ - Frequently Asked Questions
Find quick answers to the most common questions about Perto Digital and our accessibility solutions.
- [How to Set the Initial Position of the Perto Digital Plugin](https://conhecimento.pertodigital.com.br/en/central/como-definir-a-posicao-inicial-do-plugin)
- [Why should our website have multiple contrast options?](https://conhecimento.pertodigital.com.br/en/central/por-que-devemos-ter-v%C3%A1rias-op%C3%A7%C3%B5es-de-contraste)
## Technical Requirements
- [Which platforms is the plugin compatible with?](https://conhecimento.pertodigital.com.br/en/central/which-platforms-is-the-plugin-compatible-with)
- [Does the Perto solution work only for websites?](https://conhecimento.pertodigital.com.br/en/central/does-the-perto-solution-work-only-for-websites)
- [Does my site need to follow any specific standards?](https://conhecimento.pertodigital.com.br/en/central/does-my-site-need-to-follow-any-specific-standards)
## Plans and Pricing
- [How to choose the best plan for my company?](https://conhecimento.pertodigital.com.br/en/central/how-to-choose-the-best-plan-for-my-company)
- [What are pageviews?](https://conhecimento.pertodigital.com.br/en/central/what-are-pageviews)
- [How can I find my site's pageviews?](https://conhecimento.pertodigital.com.br/en/central/how-can-i-find-my-sites-pageviews)
- [What tools are included in the communication package?](https://conhecimento.pertodigital.com.br/en/central/what-tools-are-included-in-the-communication-package)
- [Are discounts or waivers available for non-profit or educational organizations?](https://conhecimento.pertodigital.com.br/en/central/are-discounts-or-waivers-available-for-non-profit-or-educational-organizations)
- [How can I change my plan or cancel my subscription?](https://conhecimento.pertodigital.com.br/en/central/how-can-i-change-my-plan-or-cancel-my-subscription)
- [What subscription plans are offered for the Perto Digital Ecosystem?](https://conhecimento.pertodigital.com.br/en/central/what-is-the-main-difference-between-the-minimum-plan-and-the-essential-plan)
- [Can I test the service before signing up?](https://conhecimento.pertodigital.com.br/en/central/can-i-test-the-service-before-signing-up)
- [What are exclusive items?](https://conhecimento.pertodigital.com.br/en/central/what-are-exclusive-items)
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## Customer Support
- [What is a dedicated account manager?](https://conhecimento.pertodigital.com.br/en/central/what-is-a-dedicated-account-manager)
- [Why doesn't the "Virtual Keyboard" feature appear?](https://conhecimento.pertodigital.com.br/en/central/why-doesnt-the-virtual-keyboard-feature-appear)
- [How does the "Smart Navigation" feature work?](https://conhecimento.pertodigital.com.br/en/central/how-does-the-smart-navigation-feature-work)
## Implementation
- [What are the methods for deploying the solution?](https://conhecimento.pertodigital.com.br/en/central/what-are-the-methods-for-deploying-the-solution)
- [What is Google Tag Manager?](https://conhecimento.pertodigital.com.br/en/central/what-is-google-tag-manager)
- [Will implementing the Perto Plugin or LIBRAS Plugin affect my site's loading time?](https://conhecimento.pertodigital.com.br/en/central/will-implementing-the-perto-plugin-or-libras-plugin-affect-my-sites-loading-time)
- [Introduction](https://conhecimento.pertodigital.com.br/en/central/introduction#main-content)
- [About Perto Digital](https://conhecimento.pertodigital.com.br/en/central/introduction#about-perto-digital)
- [Importance of Accessibility](https://conhecimento.pertodigital.com.br/en/central/introduction#importance-of-accessibility)
- [Getting Started Guide](https://conhecimento.pertodigital.com.br/en/central/introduction#getting-started-guide)
- [FAQ - Frequently Asked Questions](https://conhecimento.pertodigital.com.br/en/central/faq-frequently-asked-questions#main-content)
- [Technical Requirements](https://conhecimento.pertodigital.com.br/en/central/faq-frequently-asked-questions#technical-requirements)
- [Plans and Pricing](https://conhecimento.pertodigital.com.br/en/central/faq-frequently-asked-questions#plans-and-pricing)
- [Customer Support](https://conhecimento.pertodigital.com.br/en/central/faq-frequently-asked-questions#customer-support)
- [Implementation](https://conhecimento.pertodigital.com.br/en/central/faq-frequently-asked-questions#implementation)
- [Glossary](https://conhecimento.pertodigital.com.br/en/central/glossary)
- [Overview](https://conhecimento.pertodigital.com.br/en/central/overview#main-content)
- [Plugin - Features](https://conhecimento.pertodigital.com.br/en/central/overview#plugin-features)
- [Plugin - Accessibility Profiles](https://conhecimento.pertodigital.com.br/en/central/overview#plugin-accessibility-profiles)
- [Comunication Tools](https://conhecimento.pertodigital.com.br/en/central/overview#comunication-tools)
- [Libras - Features](https://conhecimento.pertodigital.com.br/en/central/overview#libras-features)
- [Analysis](https://conhecimento.pertodigital.com.br/en/central/overview#analysis)
- [Support](https://conhecimento.pertodigital.com.br/en/central/support)
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